Privacy Policy

Last Updated: [Insert Date]

Zenvora (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you submit a form, book an appointment, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Business name

  • Any other information you voluntarily provide

b. Usage & Technical Data

We may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Referring URLs

This data is used for analytics and performance improvement.


2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and service requests

  • Schedule calls or appointments

  • Deliver services and support

  • Send transactional messages (email/SMS)

  • Improve website performance and user experience

  • Communicate updates related to our services

We do not sell or rent personal data to third parties.


3. Messaging & Communication (SMS / Email)

By submitting your information, you consent to receive communications from Zenvora via:

  • Email

  • SMS / text messages

  • Phone calls

These messages may include appointment confirmations, reminders, follow-ups, or service-related updates.

You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.


4. Cookies & Tracking Technologies

Zenvora may use cookies and similar tracking technologies to:

  • Improve website functionality

  • Analyze traffic and user behavior

  • Enhance user experience

You can choose to disable cookies through your browser settings, though some features may not function properly.


5. Third-Party Services

Zenvora uses third-party tools and platforms for:

  • Website hosting

  • CRM and automation

  • Messaging and communication

  • Analytics

These providers may process data on our behalf and are required to safeguard it under their own privacy policies.

Zenvora is not responsible for the privacy practices of external websites or platforms.


6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


7. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Data may be deleted upon request, subject to legal or contractual requirements.


8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or deletion of data

  • Withdraw consent for communications

  • Request information about data usage

To exercise these rights, contact us using the details below.


9. Children’s Privacy

Zenvora does not knowingly collect personal information from individuals under the age of 13. If such data is discovered, it will be deleted promptly.


10. Changes to This Privacy Policy

Zenvora may update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

Continued use of the website or services indicates acceptance of the updated policy.


11. Contact Information

If you have questions or concerns about this Privacy Policy, contact us at:

Zenvora
📧 Email: [your email address]
🌐 Website: [your website URL]